FUNCTIONS TERMS & CONDITIONS Confirmation of Booking Tentative bookings can be held for five (5) working days only. All bookings are tentative until the agreed function deposit (usually 10% of the cost for your quoted event) is received. We reserve the right to cancel the tentative booking and allocate the space to another client if the agreed function deposit is not received by the agreed date. In certain exceptional and unforeseen circumstances, it may be necessary to assign a different area for your function, providing sufficient notice when possible.
Confirmation of menu selections, room set-up, audiovisual and themeing requirements are required fourteen (14) days prior to your function. Confirmation of final guest numbers is required three (3) working days prior to the event. Our notice to out staff of their working hours required and our orders to our suppliers of food and beverage are based on these final guest numbers, so we can cater to your needs in the standard that you expect. Therefore, we advise that once final numbers are confirmed, we must charge you for this minimum number of guests. You will be charged for the greater of either a) final guest numbers advised by you, or b) the actual attendance on the day. In the event that guest numbers change significantly without adequate notice to us, we reserve the right to amend quoted prices and conditions.
Full payment for your function is required seven (7) working days prior to the start of your function unless other prior arrangements have been made with us. Payment made by cheque is required ten (10) working days prior to the event to ensure sufficient time for funds to clear.
We would share your disappointment if it was necessary for your booking to be cancelled. The following conditions apply to cancelled bookings: * All cancellations Your deposit is forfeited. * Notice of 3 days and less Your deposit is forfeited as well as full payment of all food charges and audio visual charges. * Notification of your cancellation must be received in writing. We understand that unforeseen and unfortunate circumstances may apply to a cancellation of a function booking and will be happy to discuss these circumstances with you to assist in such an event. GST All prices quoted are inclusive of GST. Please note that deposits are not subject to GST. Menu & Price Variation In providing you with the highest quality seasonal produce, our menus and prices may change from those originally selected. Should the menu you have selected no longer be available, your Function Coordinator will contact you to discuss an alternative selection.
We support the Responsible Service of Alcohol under the Liquor Act. The law requires us to discontinue service to patrons who are, in our opinion, intoxicated and we reserve the right to so comply with the law.
Due to increased rates of pay for our staff on Public Holidays, we find it unavoidable to impose a surcharge of 15% on Public Holidays.
Unfortunately, we cannot take responsibility for the damage or loss of items before, during or after a private function or event. Please advise your Function Coordinator when anything is being delivered to your event so that secure receipt and safe storage will be arranged. Any damage caused to Vino's property or fittings during a function is the financial responsibility of the organizer. We provide some display stands for display material but the Use of walls or ceilings for display material, nails, staples or tape is not permitted.
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